COVID-19 MEASURE AT DULHORN FARM HOLIDAY PARK – KEEPING US ALL SAFE

PLEASE READ FULLY TO AVOID CONFUSION

We are pleased to announce that we are re-opening the park from Saturday 4th July, staged as follows:
Static and Seasonal July 4th from 11am
Touring from 7th July, arrival from 1pm: Latest arrival 6pm
For the rest of the season arrival from 1pm: Latest arrival 6pm: Departures 11am
All bookings for touring & camping will be a min of 3 nights
Touring & Camping can be booked from Tuesday 30th June onwards: Please call after 11am to book.
Please note we need everyone to adhere to the above times
Static and seasonal customers: Please note you will be required to notify us of your presence on site. Would you please e-mail us at dfhp@btconnect.com with your arrival and departure dates for each stay. This is to enable us to comply with government guidelines on testing and tracing.
The health and safety of our guests and staff is our number one priority, therefore it will be a ‘new normal’ with social distancing and safety measures in place.
Please read the following guidelines and act responsibly while on site and in the surrounding area. It is important to respect our local residents while out in the community.
If you have any COVID-19 symptoms, you must not travel to us.
PLEASE NOTE: Children must be accompanied at all times on site

Social Distancing
Please adhere to social distancing guidelines – where possible keep 2 metres away from others. We advise all guests to carry hand sanitiser and wear face coverings in any indoor areas.

No Group Gatherings
Large gatherings are not allowed anywhere on the park. Please adhere to the current government advice about socialising. Additional visitors strictly by arrangement only

Toilet Blocks
Our toilets and showers will be open in Field 2, Hay Meadow and Field 4, Knoll View between 8am and 8pm (with closures for cleaning throughout the day), However we encourage you to use your on-board facilities where possible. We have additional regular cleaning measures in place and appropriate PPE for our staff. The washrooms will be sanitised as regularly as possible, but please note we cannot clean facilities after every person. We encourage you to wipe down touch points before and after use, such as cubicle doors, locks, toilet flushes etc. We cannot constantly monitor and control the number of people using the facilities: if it is busy, please come back at a quieter time. Where possible, please use every other cubicle and sink to help with social distancing .

Hand Hygiene
Please wash your hands regularly for at least 20 seconds. There are also hand sanitiser stations at certain locations around the park.

Reception
Please only visit Reception in person where absolutely necessary.
We would prefer you to call us on 01934 750298 or email dfhp@btconnect.com

Touring and Camping Pitches
We have limited the number of people staying at the park to help with social distancing protocols. Please ensure your caravan, motorhome or tent complies with social distancing measures.

Cottages
Check-in is now at 4pm due to our additional cleaning measures.
Please bring your own bed linen. Due to the new COVID-19 measures, we are now asking guests to bring their own duvet covers and bed sheets and pillow cases. The duvets, mattress protectors, pillows and pillow protectors will be provided.
Sizing: A standard double duvet cover and bed sheet is suitable for our double rooms. 2 x standard single duvet covers and bed sheets are suitable for our twin rooms
You also need to bring your own towels, tea towels, soap and washing up liquid. You may need extra toilet roll and bin liners
Please vacate by 10am leaving all windows open and ring or e-mail reception to confirm, leaving keys etc. in the cottage on the kitchen table

Coronavirus Symptoms
If you develop COVID-19 symptoms while staying with us, please immediately call 111 for advice and if appropriate call 01934 750298 or 07590 831212. Do not leave your pitch / accommodation and wait for further instructions

Facilities – Launderette and dish washing areas
Open as usual, with increased cleaning measures in place. We encourage you to wipe down touch points before and after use, such as washing machine handles, taps etc. Where possible, please use every other sink to help with social distancing

Things to do
Games Field – our sports field has a football/rugby pitch, basketball hoop and badminton / volleyball net.
Farm Walk: Enjoy a family walk with hundreds of acres of working farmland to explore
Fishing Lake: Our fishing lake is well- stocked with a variety of fish including carp and bream
Outdoor Playgrounds: There are 3 outdoor play areas at Dulhorn Farm. Children must be accompanied at ALL TIMES
We will continually review these guidelines in line with government advice.

Thank you very much for your co-operation at this difficult time
We are very much looking forward to welcoming you back.

© Copyright 2017
Dulhorn Farm Holiday Park

Dulhorn Farm Holiday Park, Weston Road, Lympsham , Weston-Super-Mare BS24 0JQ

Tel: 01934 750 298
Email: dfhp@btconnect.com